As of April 1, 2014, Fin Trust Union Bank shares information about your credit worthiness with its affiliate ISF Investment for their everyday business purposes, and to allow them to use your personal information to market to you their products and services. Fin Trust Union Bank’s Private Policy is designed to protect your personal information, and we will not share your personal information with non-affiliates for marketing purposes.
Our Privacy Notice explains the type of information we may collect from our customers, the situations in which we may share information about them, and provides you with choices on how you can limit the sharing of information. Customer means a consumer who has a customer relationship with us. Customer relationship means that we provide you with one or more financial products or services, which are to be used primarily for personal, family, or household purpose.
Should you wish to opt out from our sharing your personal information with our affiliate, please complete our Opt Out Form and submit it. A consumer may exercise the right to opt out at any time. Consumer means an individual who obtains or has obtained a financial product or service from us that is to be used primarily for personal, family, or household purposes, or that individual’s legal representative. Our Private Policy does not apply to information about companies or about individuals who obtain financial products or services for business, commercial, or agricultural purposes.
Changing Your Information
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please login to your internet banking account to update your information. If you cannot change the information online, or prefer to request changes offline, please use the Contact Us option on our Site, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. You can also speak to your Account Officer directly.
Website Privacy Terms
This Online Privacy Notice (Notice) applies to use of the Fin Trust Union Bank website or mobile application (“Site”). The terms “we,” “our,” and “us” in this Notice refer to Fin Trust Union Bank. This Notice describes how we may collect, share and use information about you based on your interaction with our websites, advertisements, third party websites or pages and the choices you can make about how your information is collected and used throughout the Site. Your use of the Site constitutes your acceptance of our general terms and conditions, which we may change or modify at any time at our sole and absolute discretion and which are available on our Disclosure. If you have a financial product or service with us, we will use and share any information that we collect from or about you in accordance with our Privacy Notice .
Personal Information
When you browse our Site or use our online services we may collect personal information you voluntarily provide it to us through forms on our website or in our mobile applications, such as survey forms, credit card or bank account applications, contest entries, and login pages for online banking or mobile application access.
Other Information
Other Information is any information other than personal Information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, other information provided by you such as your date of birth or household income, and aggregated and de-identified data.
How We Collect Information
In addition to the information you provide during the course of your visit of the Site we may collect certain non-personal information in a variety of ways, including:
Through your browser. When you visit our site, we collect the IP address of the device as well as the type of browser you are using and the type of operating system. We will also note which site you came from or the advertisement you viewed or clicked on. We may use this information for a number of purposes, such as, to monitor website usage and/or performance, improve the customer experience on the website, ensure technological compatibility with visitors’ computers or other electronic or mobile devices, or to conduct aggregate analyses on usage patterns.
Through cookies . Cookies are small files that capture information about your activity on this Site and are stored directly on your computer. The type of information gathered may include pages visited and time spent on the Site. No Personally Identifiable Information (“PII”) is gathered or stored via cookies. We may use the information to display information more effectively, to personalize your online experience and to advertise our products via third party advertising partners. You can block cookies by configuring your device and browser settings accordingly.
How We Use Information
The information we collect is used to better serve your needs. We may use your information to verify your identity in order to allow access to your account(s) when you return to our Site, to provide you with personalized offers and promotions about products and services, to optimize your online experience with us.
Advertising on Third Party Websites
We may contract with advertising companies to advertise our products and services on third-party websites and mobile apps. We may use non-personally identifiable information we collect as described above to assist these advertising companies in selecting which of our advertisements and offers may appeal to you. Also, these companies may use cookies and tracking pixels/web beacons to display these advertisements on third-party websites to measure the effectiveness of the ads and understand your interests. The information collected and shared via cookies is anonymous and contains no PII. You may choose to opt-out of the use of third-party marketing cookies through the Network Advertising Initiative. The opt-out choice is valid only for the computer/browser combination used to opt-out. If you delete cookies, buy a new device, access our site or other sites from a different device, login under a different screen name, or change web browsers, you will need to opt-out again
Security
To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws.
Changes to this Notice
This Notice is subject to change at any time and from time to time, at our sole and absolute discretion. It is your sole responsibility to review it periodically. If we modify the Notice, we will post the revised statement here, and indicate the updated revision date at the top of this Notice. Any changes to this Notice will become effective when the revised Notice is posted on the Site. Your use of this Site following these changes constitutes acceptance of the revised Notice.
